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Q: Can Swan Day Spa accommodate parties or groups?
A: Swan Day Spa will host a party whether it's a bridal shower, a birthday party, or a simple get together with friends. We will put together a memorable event at our spa just for you. Please contact Swan Day Spa for more information.
Party Package - For parties of 4 or more
Facility Fee (the spa will be made exclusively to your party)
$75 for 3 hour time block
$100 for 5 hour time block
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Q: What products do you carry?
A: Our professional spa products include:
Guinot
Nu Skin & Gavanic Spa II
ANESI
Gingi
Market America
Glo Minerals
Fainlise
Sweet Sweat
OnlyYourX Skincare
Solar Protection Formula
Lotion Glow
G.M. Collin
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Q: Are Swan Day Spa Gift Certificates appropriate for teen and pre-teen girls and boys?
A: Of course! Both teenage and pre-teens need skin care treatments too. Children of all ages enjoy being pampered by relaxing spa services.
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Q: Why buy a Swan Day Spa Gift Certificate?
A: There is no better gift than encouraging a loved one, friend or associate to enjoy a moment of relaxation and rejuvenation. A Swan Day Spa Gift Certificate is the perfect way to tell someone that you love them, reward someone for a job well done, or simply to show someone you care. A Swan Day Spa Gift Certificate is available for any of our treatments or for a specified dollar amount. You may also select one of our signature packages or feel free to create your own combination of treatments. We will be happy to assist you and accommodate your request.
Gift Certificates can be purchased at our spa location, securely over the phone by calling Guest Services at 1-909-599-9888 or simply get your Instant Gift Certificates online.
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Q: Do you have treatments for men?
A: We offer the same elegant skin/body care treatments, and waxing treatments to our gentlemen as well. Men deserve to be pampered too.
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Q: Are Swan Day Spa Gift Certificates appropriate for men?
A: Absolutely! More than ever, men are becoming more aware of taking care of their skin. Services men enjoy include: body massage, facials, waxing and foot massage.
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Q: Are there Swan Day Spa Gift Packages for employees and vendors?
A: Without a doubt! Swan Day Spa Gift Certificates let employees and vendors know they are appreciated.
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Q: What if I want to bring or refer my friends to Swan Day Spa?
A: For every client you refer, the client receives $10 off on any regular priced facial or body treatment AND you receive $10 service credit good on any regular priced facial or body treatment.
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Q: What types of wax do you use?
A: We use honey wax and a few other wax depending on skin sensitivity or preference. If you have specific questions or concerns about our waxing services or techniques, please call the spa for further information.
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Q: What do you mean by Deluxe-manicure and Deluxe-pedicure?
A: Ever had a facial for you hands and feet? Swan Day Spa offers over 1 hour of heavenly bliss. Our Deluxe Manicure/Pedicure offers exfoliation on hands/legs and feet, followed by a therapeutic massage, soothing mask and moisturizing lotion.
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Q: What if I'm late to my appointment?
A: If you are up to 15 minutes late we can still provide your service, however, you may not receive the entire service that you were scheduled for. Together, we will determine what portion of your service we may not have time to complete. However, you may be charged in full for the service scheduled.
If you are more than 15 minutes late, we may have to reschedule your appointment. In this case you may be charged a $25.00 rescheduling fee.
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Q: What is your policy on cancellations?
A: If for any reason you are unable to keep your scheduled appointment, we do require a 24-hour cancellation notice(For a party of 3 and more, we require a 48-hour cancellation notice). If you do not contact us to cancel 24-hours/48-hours prior to your appointment time, you will be charged 50% for the missed service(s). Facility fee is charged once the courtesy call for confirmation is made, and it can not later be refunded.
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Q: What's the best way to get to Swan Day Spa?
A: Link to Driving Directions.
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Q: Payment Methods?
A: Cash, Visa, MasterCard, Discover, Checks with proper I.D. We also accept our own Gift Certificate, affiliated thrid-party gift certificates.
Note:
Package pricing, series, coupons, group rates and memberships are not valid with thrid party gift card and gift certificates.
All gift card and gift certificate cannot be redeemed for cash and the total value of third-party certificates must be surrendered at time of redemption. Any unused balance will be converted to credit in the file.
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Q: Gratuity?
A: In appreciation for outstanding services, gratuities may be given at your discretion for services and packages. A 15% gratuity will only be added to services/groups of four or more.
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