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Q: Can Swan Day Spa accommodate parties or groups?
A: Swan Day Spa will host a party whether it's a bridal shower, a birthday party, or a simple get together with friends. We will put together a memorable event at our spa just for you. Please contact Swan Day Spa for more information.
Our amenities include Steam Room | Sauna Room | Lockers | Showers | Robes | Towels | Sandals | Relaxation Lounge | Refreshments, which all are complementary with facial and body treatments.
For parties of 4 or more, each client will also receive one complementary glass of wine.
Private Party Reservations
$75 non-refundable deposit for 3 hour block
$100 non-refundable deposit for 5 hour block
$150 non-refundable for 8 hour block
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Q: What products do you carry?
A: Our professional spa products include:
Jurlique
Guinot
Nu Skin
Lalicious
OnlyYourX Skincare
Glo Minerals
Fainlise
Sweet Sweat
Solar Protection Formula
Twist & Pout Lip Balm
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Q: Are Swan Day Spa Gift Certificates appropriate for teen and pre-teen girls and boys?
A: Of course! Both teenage and pre-teens need skin care treatments too. Children of all ages enjoy being pampered by relaxing spa services.
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Q: Why buy a Swan Day Spa Gift Certificate?
A: There is no better gift than encouraging a loved one, friend or associate to enjoy a moment of relaxation and rejuvenation. A Swan Day Spa Gift Certificate is the perfect way to tell someone that you love them, reward someone for a job well done, or simply to show someone you care. A Swan Day Spa Gift Certificate is available for any of our treatments or for a specified dollar amount. You may also select one of our signature packages or feel free to create your own combination of treatments. We will be happy to assist you and accommodate your request.
Gift Certificates can be purchased at our spa location, securely over the phone by calling Guest Services at 1-909-599-9888 or simply get your Instant Gift Certificates online.
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Q: Do you have treatments for men?
A: We offer the same elegant skin/body care treatments, and waxing treatments to our gentlemen as well. Men deserve to be pampered too.
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Q: Are Swan Day Spa Gift Certificates appropriate for men?
A: Absolutely! More than ever, men are becoming more aware of taking care of their skin. Services men enjoy include: body massage, facials, waxing and foot massage.
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Q: Are there Swan Day Spa Gift Packages for employees and vendors?
A: Without a doubt! Swan Day Spa Gift Certificates let employees and vendors know they are appreciated.
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Q: What if I want to bring or refer my friends to Swan Day Spa?
A: For every new client you refer, the new clients receive $10 off on any regular priced facial, massage or body treatment AND as a thank you for your help, you also receive $10 facial and body treatment credit. There is no limit to how much referral credits you earn. Referral credits are not valid with any promotion or discounts.
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Q: What types of wax do you use?
A: We use honey wax and a few other wax depending on skin sensitivity or preference. If you have specific questions or concerns about our waxing services or techniques, please call the spa for further information.
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Q: What is the difference between Spa Manicure/Pedicure and Swan Manicure/Pedicure?
A: Ever had a facial for you hands and feet? Swan Day Spa offers over 1 hour of heavenly bliss. Our Swan Manicure/ Swan Pedicure offers exfoliation on hands/legs and feet, followed by a therapeutic massage, soothing mask and moisturizing lotion.
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Q: What if I'm late to my appointment?
A: If you are up to 15 minutes late we can still provide your service, however, you may not receive the entire service that you were scheduled for. Together, we will determine what portion of your service we may not have time to complete. However, you may be charged in full for the service scheduled.
If you are more than 15 minutes late, we may have to reschedule your appointment. In this case you may be charged a $25.00 rescheduling fee.
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Q: What is your policy on cancellations?
A: If for any reason you are unable to keep your scheduled appointment, we do require a 48-hour cancellation notice(For a party of 3 and more, we require a 72-hour cancellation notice). If you do not contact us to cancel 48-hours/72-hours prior to your appointment time, you will be charged 50% for the missed service(s).
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Q: What's the best way to get to Swan Day Spa?
A: Link to Driving Directions.
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Q: Payment Methods?
A: Cash, Visa, MasterCard, Discover, Checks with proper I.D. We also accept our own Gift Certificate, affiliated partners.
Note:
Package pricing, series, coupons, group rates and memberships are not valid with affiliated partner's gift card and gift certificate.
For example, discounted service/package changes to regular price when paying with SpaFinder gift certificates.
All gift card and gift certificate cannot be redeemed for cash and the total value of third-party certificates must be surrendered at time of redemption. Any unused balance will be converted to credit in the file.
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Q: Gratuity?
A: It is customary to tip, and the usual amount is 15 to 20 percent of the cost of the service. Gratuities are welcome not just for the obvious reason but also because they're seen as a sign of gratitude for the therapist's hard work. Of course, a small tip or no tip at all can also be a way to communicate dissatisfaction.
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Q: Student and Senior Citizen Program?
A: Students (with student I.D.) and Senior Citizens (age of 55 and older) receive all regular priced facial, massage and body services 10% off. Good on weekdays and photo I.D. required at check out.
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Q: Return Policy?
A: Here at Swan Day Spa we hope that you are happy with your purchase. But, if you are not satisfied with your purchase, you may return it within 7 days of the purchased date for a full refund with original receipt only, and written reason for return.
Return Policy does not apply to All Gift Cards and Gift Certificates, which are non refundable.
If you have any questions or problems with your purchase, please contact us at 909-599-9888 | |
Q: How long does my permanent makeup last before the color starts fade?
A: It depends on the individual’s skin that is holding the pigmentation.
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